FAQ
How does the Affordable Care Act work in terms of making healthcare more affordable?
What is the Marketplace?
Who is eligible to purchase insurance through the Marketplace?
How easy is it to purchase a plan through the Marketplace?
Online – When you apply for a marketplace plan online, you will be asked to set up an account and specify your state of residence before being directed to the online application where you will be asked to provide information as you’re guided through the entire application process. Once the application is completed, you can view all your plan options based on the information you provided and your eligibility results. If you are eligible for Medicaid, CHIP, savings, and premium tax credits, you will be able to view this information here too. As soon as review and decide on the plan that best suits the need for you and your family, you may now enroll in that plan and you will be provided the contact information of the insurance company to complete the process.
Over the Phone – The Marketplace call center is open 24 hours a day, 7 days a week, and is there for anyone that needs assistance for questions, concerns, and complete the application and enrollment process for you over the phone. You can reach a Marketplace call center representative at any time by calling 1-866-445-9624.
Mail – If you wish, you can send in a hard-copy application through the mail. Once your eligibility results are mailed back, and decide on the plan that best meets your needs, you can complete the process and enroll over the phone or online at your convenience.
In Person – Some people may prefer face-to-face assistance. This is not a problem. The Marketplace have assistors to walk you through the application and enrollment procedures and answer any questions you may have along the way. You can find an assistors near you by visiting HealthCare.gov.
Why is it important to have health insurance coverage for me and my family?
Three ways in which we can find protection from high medical costs by purchasing Marketplace health insurance can be found below:
An out-of-pocket maximum limits how much you will pay in medical expenses regardless of how much covered care you were given in your coverage year
Marketplace plans eliminate yearly and lifetime limits. This means there are no financial limits your insurer will spend on your covered care for your essential health benefits within a given year or your lifetime.
When you’ve met your deductible, Marketplace plans will begin to share in expenses after that point. They may cover anywhere between 60% to 90% of post-deductible medical care.